Report the pothole. Back up your neighbor's report. Watch how the city responds — all of it public, all of it tracked. Plus a neighborhood feed, lost & found pets, and a way to adopt the block you love.
Join NOLAServeUS or browse your neighborhood without an account →
Three steps, and every one of them leaves a public record the whole neighborhood can see.
Pothole, streetlight, flooding, illegal dumping — pick the category, drop the pin, add photos. Your report goes on the map and into the feed in seconds.
A neighbor confirms it's real with one tap. Verified reports carry weight — they're hand-delivered into the city's 311 system with a tracking number.
Every report is tracked against a response target, updates appear on its public thread, and when something gets fixed on time, the whole feed celebrates.
See a problem next door — the blight, the illegal dumping, the code violation? Report it. Your neighbors never see who you are, so the person it's about will never know it was you.
Share or comment with your name hidden from everyone. Your account quietly stands behind it — but the block never sees who posted.
Your neighbors never see who reported. The city does — exactly like a 311 call — so your report still gets taken seriously and acted on.
Real accounts keep the platform honest. Hidden from your neighbors keeps you safe. You get both.
NOLAServeUS isn't just a complaint box. It's the place your block already talks — a real neighborhood feed, plus community rooms where neighbors, orgs, and the district office post directly to the people nearby.
Join your neighborhood and its groups — announcements, polls, and posts from the people right around you.
Share what's happening on your block. Neighbors like, comment, and reply — in English, Spanish, or Vietnamese.
Second lines, cleanups, block parties, meetings — see what's coming up nearby and who's going.
A neighborhood marketplace — sell what you don't need, find what you do, or give it away to a neighbor.
Ask the block who's good — plumbers, roofers, sitters — and find trusted pros your neighbors vouch for.
The stories that actually touch your neighborhood, pulled into the same feed you already check.
New Orleans loves its dogs and cats. Post a lost — or found — pet with a photo and the spot it went missing, and every neighbor nearby sees it right in the feed. No more stapling flyers to poles; the search party is already on your street.
Some things you don't want to wait on the city for. Open the map, find a spot that needs love, and adopt it — a corner, an intersection, a neutral ground, a catch basin. Keep it clean, log your cleanups, and get recognized with a placard on the corner.
Open the map and look for the spots that need an adopter — the district flags the worst ones. Or drop your own pin anywhere you want to care for.
Tap a flagged spot and hit “Adopt this area.” Staff approve it, and it goes on the map in gold with your name attached.
Log each cleanup with a photo. Your work shows in the feed, earns kudos, and — with the council office — a placard with your name on the corner.
We analyzed twelve years of the city's own 311 data so New Orleans can see exactly how it's being served — and watch the numbers move.
Efficiency, accountability, transparency, and real service — not slogans, but how the whole platform is built.
Neighbor-verified, de-duplicated, well-formed reports — one clean request per real problem, not a pile of noise.
Every report tracked against a response target, escalated when it's overdue, and measured in public.
Every report on a public map, every city update synced back — you watch the response actually happen.
Updates pushed to you, in three languages, and the freedom to report without fear — a neighborhood, not a hold queue.
We got tired of watching neighbors file the same 311 complaints for years — the pothole, the dead streetlight, the pile of dumping on the corner — and never hear a word back. So we built the tool we wished existed: every report public, every response on the clock, and a neighborhood that can finally see what's actually getting fixed. We're starting in District E — our own backyard — and growing block by block.
Open 311 complaints on one map — color by category, size by how long each has waited. Updated straight from the city's open data.