"My 9th Ward. My home. My responsibility."
Lower 9th Ward + Holy Cross
Unverified 311 Complaints
District E pilot  ·  Past 12 months (Jun 2025 – Jun 2026)  ·  Complaints with no recorded close date  ·  Source: data.nola.gov
Show complaints filed in:
Jun 2025 – Jun 2026
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Unverified complaints
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Lower 9th Ward
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Holy Cross
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Oldest unverified (days)
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Avg days unverified
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What this map shows — and what it doesn't
Complaints filed Jun 2025 – Jun 2026 with no recorded close date. This reflects a data accountability gap — not necessarily unresolved work. The 311 system has no community verification mechanism. NOLAServeUS exists to close that gap.
Full historical record
25,801
total unverified complaints
since 2012 in these 2 neighborhoods
L9W: 21,689  ·  Holy Cross: 4,112
Loading official neighborhood boundaries…
Lower 9th Ward
Holy Cross
Pin color legend
Drainage / flooding
Sewer / manhole
Pothole / road
Blighted property
Street light / signal
Illegal dumping
Abandoned vehicle
Overgrown lot
Other / graffiti
Pin size = days unverified
Over 1 year open
6–12 months open
Under 6 months
Border = neighborhood
Lower 9th Ward
Holy Cross
Complaint categories
Dept with unverified records
Legend
Category
Drainage / flooding
Sewer / manhole
Pothole / road
Blighted property
Street light / signal
Illegal dumping
Abandoned vehicle
Overgrown lot
Other / graffiti
Pin size = urgency
Over 1 year open
6–12 months
Under 6 months
Boundary
Lower 9th Ward
Holy Cross
nolaserveus.com  ·  PennTech LLC  ·  Data: data.nola.gov (2jgv-pqrq)  ·  Boundaries: City of New Orleans GIS  ·  Note: "Unverified" means no close date is recorded in 311 — this reflects a data accountability gap, not necessarily unresolved work
NOLAServeUS · District E